COMMUNITY PROFILES / SETTLING IN
Utility Choice
With the deregulation of utilities and surge of third-party suppliers, consumers have an unprecedented number of choices in utility providers. The following list includes only the major companies that serve the region. For specific providers in your community, contact your municipal or county clerk. The following resources may also be helpful:
Energy Guide
Directory of providers and advice on lowering utility bills
www.energyguide.com
Energy Star
Fosters environmental protection and lower cost utilities
www.energystar.gov
Energy Price Shopping
Comparative costs for gas and electric suppliers
www.energyshop.com
EPA Green Power Partners
Information on environmentally friendly energy producers
www.epa.gov/greenpower
Relocation Utility Choice Guide
Assistance with comparisons on the full range of utilities
www.moveutilities.com
Virginia State Corporation Commission
Regulating agency for public utilities
www.scc.virginia.gov
MAJOR UTILITY PROVIDERS
US Post Office
United States Postal Service
Online Address Change
www.usps.com/moversguide
Electricity
Appalachian Power
Customer Service
800-956-4237
www.appalachianpower.com
Dominion Virginia Power
Customer Service
888-782-0455
www.dom.com
Salem City Electric Department
Customer Service
540-375-3030
www.ci.salem.va.us/depts/electric
Natural Gas
Atmos Energy
Customer Service
888-286-6700
www.atmosenergy.com
Columbia Gas of Virginia
Customer Service
800-543-8911
www.columbiagasva.com
Roanoke Gas
Customer Service
540-777-4427
www.roanokegas.com
Water/Sewer
Amherst County Service Authority
Customer Service
434-845-1605
www.countyofamherst.com
Bedford County Public Service Authority
Customer Service
540-586-7679
www.bcpsa.com
Botetourt County Utilities
Customer Service
540-473-8316
www.co.botetourt.va.us
Campbell County Utilities & Service Authority
Customer Service
434-239-8654
www.co.campbell.va.us
Floyd Public Service Authority
Customer Service
540-745-2169
www.floydcova.org
Lynchburg Water Utility
Customer Service
434-455-3840
www.lynchburgva.gov
Montgomery County Public Service Authority
Customer Service
540-382-6930
www.montva.com/departments/psa
Pulaski County Public Service Authority
Customer Service
540-674-8720
www.pulaskicounty.org/psa.htm
Salem City Water/Sewer
Customer Service
540-375-3029
www.ci.salem.va.us
Vinton Town Water/Sewer
Customer Service
540-983-0608
www.town.vinton.va.us
Western Virginia Water Company
Roanoke City/County
Customer Service
540-853-5700
www.westernvawater.org
Residential Telephone
Verizon
Customer Service
800-483-2000
www.verizon.com
Cable Television
Comcast Cable
888-683-1000
www.comcast.com
Cox Communications
540-776-3848
www.cox.com/Roanoke
Charter Communications
888-GET-CHARTER
www.chartercom.com
MAJOR PERIODICALS
National Newspapers
Business Week Magazine
800-635-1200
www.businessweek.com
The New York Times
800-NYTIMES
www.nytimes.com
USA Today
800-USA-0001
www.usatoday.com
The Wall Street Journal
800-JOURNAL
www.wsj.com
Regional Newspapers
Blue Ridge Business Journal
540-777-6460
866-542-6198
www.bizjournal.com
Lynchburg News & Advance
434-385-5400
800-275-8830
www.newsadvance.com
The Richmond Times
804-644-4181
800-468-3382
www.timesdispatch.com
The Roanoke Times
540-981 3340
800-346-1234
www.roanoke.com
