SETTLING IN

Utility Provider Choices
With the deregulation of utilities and surge of third-party suppliers, consumers have an unprecedented number of choices in utility providers. The following list includes only the major companies that serve the region. Some communities, even a few smaller villages and towns, provide comprehensive municipal utilities. For details about specific providers that serve your community, contact your municipal or county clerk.

Online Information

Energy Guide
https://www.aclara.com/
Provider directory and advice on lowering utility bills

Energy Price Shopping
https://www.energyshop.com
Comparative costs for gas and electric suppliers

Long-Distance Rates
https://www.fcc.gov/consumers/guides/check-basic-rates-making-international-calls
Unbiased overview of long-distance telephone market

New York State Public Service Commission
https://www.dps.ny.gov/
Regulates utilities to ensure safe, reliable, reasonably priced services

Electricity & Gas Suppliers

National Grid
800-642-4272
https://www.nationalgridus.com

NYSEG
800-600-2275
https://www.nyseg.com

National fuel
800-444-3130
https://www.nationalfuel.com/

Rochester Gas & Electric (RG&E)
800-295-7323
https://www.rge.com

Water, Sewer & Waste
The providers of water service, sewer service, and solid waste removal vary with your county and municipality. For details on municipal utilities or the companies that are contracted to provide these services, contact your municipal clerk or county clerk if you reside in an unincorporated area.

Cable Television

Time Warner Cable
866-321-2225
https://www.spectrum.com